Free shipping can take up to 36 days to deliver. This is because we are able to keep your shipping costs down (upon a minimum spend) and carry those savings over to you. We pack our items up on bulk and ship out freight in large containers and that’s why the free shipping can take a bit longer than our expedited shipping.
We strive to ship these products to you as fast and efficiently as possible. However, sometimes through no fault of our own shipping can take that little bit longer than described.
Typically, however, USA will take receipt 12-22 days after shipping. Rest of the world is typically 28-50 days. our fastest shipping method is called Expedited Shipping which faills in our 12-22 day delivery time, once your oder is processed. However, in average delivery time to the USA is normally 10-12 days February through to November.
Please allow 5 days processing time for us to ship your order on top of the delivery time.
If you are not 100% satisfied with your purchase simply notify us within 45 days of purchase for a full refund. Some of our products also carry a lifetime guarantee, meaning that if your purchase fails in its use of purpose, we will either refund or replace your item, free of charge up to one more time.
This shop is owned by a husband and wife team with their baby daughter! We run the CradlePlay Facebook page here. Feel free to connect with us on our page. You can also call or SMS us on (+1) 818-538-4660
Support related queries relating to your order can be submitted by our support email.